Frequently Asked Questions

We work in a 40 mile radius of Bournemouth where we are based. So Dorset, Hampshire, and up to Yeovil and Salisbury.

Our clients fall into the following categories – Home Owners, Landlords, Property Management Companies, Housing Associations, Estate Agents, Solicitors, Local Authorities, and Builders.

We move furniture and appliances, full house clearances, general waste, garden waste and commercial waste.

Absolutely. Other than fixtures and fittings, and prohibited substances, yes. Our service will be a complete clearance. In the case of fixtures, we may also be able to remove them however.

No problem whatsoever. We can move individual items.

Of course. The only situation where we will turn down a job is in the case of a serious health risk.

Not at all. Just meet us there or arrange the keys with us beforehand, that is all that is required.

Hazardous products are outside our scope I am afraid – gas, oil, propane tanks, toxic materials, chemicals and asbestos.

100%. If for whatever reason you need something important unearthed, we will look out for it, and in the case of documentation, we handle all paperwork carefully.

Our work is normally in the £500-£2500 range. However the job involves several variables – the volume of goods, the size of the property, the access to the property, the number of floors in the property, any garden and outbuildings, the state of the property, any unusual or very large items, the type and quantity of goods for the waste centre, and the time window for the job, to name the key considerations. We also factor in goods that we can subtract as collateral value. But nothing is as precise as a simple quote….

We can give you a ball-park figure on the phone, but a proper quotes require us to visit the site.

We accept Cash or BACS Transfer, and provide you with an invoice.

In the event of a problem, the onus is heavily on us to rectify the situation. We strongly advise clients therefore to inspect a property as soon as convenient after a clearance. As we are honest, reasonable and responsible traders, we would have alerted you already if we were aware of an issue.

Yes, absolutely. We have an informal contract with a local charity who pick up everything that can be reused. We also have neighbours who enjoy boot sales, so even if we are too busy to go, they will sift the detritus for things with a life. The rest goes to waste disposal, who recycle 90% of what they receive. We obviously conform scrupulously with Dorset Council’s local regulations

Yes - see the box below for our registration details